Community Resources and Support
Whether you're looking for immediate support, information about therapy, financial supports, legal advocacy, crisis services, or helpful tools between sessions, this collection of trusted resources is here to help. While these resources are not a replacement for therapy, they can offer additional support and guidance. If you're unsure which resource is right for you, we can discuss your options together during our sessions.
Crisis & Immediate Support
Crisis Lines
24/7 confidential support for anyone experiencing emotional distress, a mental health crisis, or who simply needs someone to talk to.
310Mental Health Support (BC) – No area code needed: 310-6789
988 Suicide Crisis Helpline – Call or text 988 (available across Canada, 24/7)
Kids Help Phone – 24/7 support for children, youth, and young adults by phone or text. Phone: 1-800-668-6868 (toll-free, available 24/7) or Text: Text CONNECT to 686868 for immediate support
Emergency Services
Call 911 immediately if:
You or someone else is in immediate danger.
There is a medical emergency.
Someone is unable to keep themselves or others safe.
An immediate police, fire, or ambulance response is required.
Domestic Violence & Intimate Partner Violence
VictimLinkBC – 24/7 confidential support, safety planning, and referrals for anyone experiencing or at risk of violence. Call or text 1-800-563-0808 (24/7) for crisis support, safety planning, and referrals.
If you are in immediate danger, call 911.
BC Society of Transition Houses – Information about emergency shelters, transition houses, and community supports for women, children, and gender-diverse people experiencing violence.
Kelowna Women’s Shelter - Support for women and children experiencing intimate partner violence, including emergency shelter, outreach, and counselling. Call for help 24/7 250-763-1040 or Text 236-970-0704
BC Mental Health & Community Resources
Finding the right support can feel overwhelming, especially during difficult times. The organizations below provide trusted services across British Columbia and the Okanagan to support individuals, families, and survivors of trauma. Whether you're looking for counselling, legal advocacy, crisis support, or community programs, these resources can help connect you with the support you need.
Canadian Mental Health Association (CMHA) Kelowna
Best for: Mental health education, community programs, housing supports, and youth services.
CMHA Kelowna offers a variety of mental health and wellness programs for individuals and families, including education, peer support, community outreach, housing supports, and wellness programming. Through Foundry Kelowna, youth ages 12–24 can also access integrated mental health, substance use, primary care, and social services.
Kelowna Women’s Shelter
Best for: Support for women and children experiencing domestic or intimate partner violence.
The Kelowna Women's Shelter provides free, confidential services including a 24/7 crisis line, emergency and transitional housing, outreach support, counselling, safety planning, children's programs, and advocacy. Services are available regardless of whether you need shelter or simply someone to talk to.
24/7 Support Line: 250-763-1040 or Text: 236-970-0704
General Inquiries: Call 778-478-7774 or email info@kelownawomensshelter.ca
Crime Victims Assistance Program (CVAP)
If you have experienced a violent crime, family violence, or sexual assault in British Columbia, you may be eligible for counselling and other supports through the Crime Victim Assistance Program (CVAP).
If you are working with a registered counsellor who accepts CVAP funding, your counselling sessions may be covered once your claim has been approved.
Legal Support - Rise Women’s Legal Centre
Best for: Family law support and legal advocacy.
Rise Women's Legal Centre provides free and low-cost family law services to women and gender-diverse people throughout British Columbia who meet eligibility requirements. Services include legal information, legal advice, advocacy, family law navigation, and assistance with matters such as parenting arrangements, separation, protection orders, and some CVAP applications.
Child & Youth Advocacy Centre (CYAC)
Best for: Children, youth, and families impacted by abuse or violence.
Child & Youth Advocacy Centres provide coordinated, child-focused support for children and youth who have experienced abuse or violence. Families can access advocacy, mental health services, medical care, victim support, and assistance navigating the justice system while reducing the need for children to repeatedly tell their story.
Foundry BC
Best for: Youth ages 12–24 seeking support for mental health, substance use, physical or sexual health, or other wellness needs.
Foundry BC provides free, confidential, and integrated health and wellness services for young people. Youth can access mental health and substance use support, primary care, sexual health services, peer support, and employment or education assistance in one welcoming location or through virtual services.
Mamas for Mamas (Kelowna Branch)
Best for: Mothers, caregivers, and families in the Kelowna area experiencing financial hardship or needing practical support.
Mamas for Mamas Kelowna provides practical support to mothers, caregivers, and families through essential item donations, emergency assistance, community referrals, mental health supports, and educational programs. Families can access resources, build community connections, and receive support designed to reduce the impacts of poverty and promote long-term stability.